A/RES/74/252 Pattern of conferences importance of ensuring the equal treatment of conference -servicing staff, as well as the principle of equal grade for equal work at the four main duty stations; 39. Acknowledges that the concept of integrated global management has b een fully mainstreamed into all areas of conference services across the four main conference-servicing duty stations, and requests the Secretary-General to keep the General Assembly and the Committee on Conferences apprised of progress made in ensuring integrated global management and to provide accurate and up -to-date information on new initiatives falling under the purview of the Committee; 40. Notes with appreciation the progress made in the development and implementation of conference management software such as gData, gDoc, gMeets and gText, and requests the Secretary-General to ensure that they are implemented as enterprise systems in the context of the Secretariat-wide information and communications technology strategy, as welcomed by the General Ass embly in its resolution 69/262 of 29 December 2014, and to report on progress made regarding operations, maintenance and harmonization with existing systems, as appropriate; 41. Underlines that all the initiatives on leveraging technology, including those introduced on a trial basis, shall comply with the principle of parity among the official languages of the Organization, with a view to preserving and enhancing the quality and scope of the services provided by the Secretariat; 42. Reiterates that the satisfaction of Member States is a key performance indicator in conference management and conference services; 43. Requests the Secretary-General to continue to ensure that measures taken by the Department for General Assembly and Conference Management to seek the evaluation by Member States of the quality of the conference services provided to them, as a key performance indicator of the Department, provide equal opportunities to Member States to present their evaluations in the six official languages of the United Nations and are in full compliance with relevant resolutions of the General Assembly, and also requests the Secretary-General to report to the Assembly, through the Committee on Conferences, on progress made in this regard; 44. Also requests the Secretary-General to continue to explore best practices and techniques in client satisfaction evaluations, to seek a larger rate of response to surveys on quality and to report regularly to the General Asse mbly on the results achieved; 45. Welcomes the efforts made by the Department for General Assembly and Conference Management to seek the evaluation by Member States of the quality of the conference services provided to them, taking into consideration comm ents and complaints raised by Member States either in writing or during meetings, and requests the Secretary-General to intensify his exploration of innovative ways to systematically capture and analyse feedback from Member States and Chairs and Secretaries of committees on the quality of conference services and to report thereon to the General Assembly at its seventy-fifth session; 46. Requests the Secretary-General to continue to seek evaluation of the quality of the conference services provided by the Secretariat through meetings held at least once a year, but not exceeding twice a year, guaranteeing that Member States are able to present their evaluations and seek information equally in any of the six official languages of the United Nations on any conference-related or languagespecific matter; 6/13 19-22680

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