A/RES/59/283 15. Requests the Secretary-General to expeditiously implement the recommendations of the Office of Internal Oversight Services, subject to the provisions of the present resolution; 16. Decides that the time limits recommended by the Office of Internal Oversight Services will be mandatory within the appeals process once adequate capacity is in place, and no later than 1 January 2006; 17. Also decides that measures should be taken to eliminate the appearance of conflict of interest, and towards this end requests the Secretary-General to proceed with the transfer of the responsibility for formulating decisions on appeals from the Department of Management of the Secretariat to the Office of the Secretary-General; II The informal mechanism of administration of justice Ombudsman 18. Stresses the importance of the Office of the Ombudsman as the primary means of informal dispute resolution, and reaffirms General Assembly resolution 56/253 of 24 December 2001 on the establishment of the Office; 19. Requests that the Office of the Ombudsman continue and expand its outreach activities, in particular to local, national and General Service staff, in order to facilitate equal access and awareness-raising, bearing in mind the structure, activities and operational environment of the Organization; 20. Requests the Secretary-General to submit proposals for strengthening the Office of the Ombudsman through improved access to it for staff serving in different locations; 21. Invites the Office of the Ombudsman to reduce all possible delays in responding to the requests of staff in order to ensure that staff are encouraged to seek resolution of conflict in an informal way; 22. Requests the Secretary-General to submit, in the context of his annual report on the administration of justice in the Secretariat, information on the activities of the Ombudsman, including general statistical information and information on trends and comments on policies, procedures and practices that have come to the attention of the Ombudsman; III The formal mechanisms of administration of justice Panel of Counsel 23. Takes note of the role of the Coordinator of the Panel of Counsel, in preliminary consultations before initiation of the formal appeals process, to support an informal resolution at an early stage; 24. Stresses the role of staff representatives in advising and assisting staff in addressing issues informally and formally; 25. Recognizes the need to strengthen the capacities of the Panels of Counsel by increasing the opportunity for training on the United Nations Staff Regulations and Rules, policies, procedures or precedents for staff serving on the Panels, in view 4