A/RES/64/230 6. Requests the Secretary-General to consult Member States on initiatives that affect the utilization of conference services and conference facilities; III Integrated global management 1. Notes the progress achieved in the implementation of the global information technology project, aimed at integrating, across duty stations, information technology into meetings management and documentation-processing systems, and the global approach to harmonizing standards and information technology and sharing good practices and technological achievements among conference services at the four main duty stations; Also notes the initiatives undertaken in the context of integrated global 2. management aimed at streamlining procedures, achieving economies of scale and improving the quality of conference services, and in this regard stresses the importance of ensuring equal treatment of conference-servicing staff as well as the principle of equal grade for equal work at the four main duty stations; Emphasizes that the major goals of the Department for General Assembly 3. and Conference Management are to provide high-quality documents in a timely manner in all official languages in accordance with established regulations, as well as highquality conference services to Member States at all duty stations, and to achieve those aims as efficiently and cost-effectively as possible, in accordance with the relevant resolutions of the General Assembly; Requests the Secretary-General to ensure that all language services are given 4. equal treatment and are provided with equally favourable working conditions and resources, with a view to achieving the maximum quality of services, with full respect for the specificities of the six official languages and taking into account their respective workloads; Reiterates the need for the Secretary-General to ensure the compatibility of 5. technologies used in all duty stations and to ensure that they are user-friendly in all official languages; Requests the Secretary-General to complete the task of uploading all 6. important older United Nations documents onto the United Nations website in all six official languages on a priority basis, so that these archives are also available to Member States through that medium; Reiterates that the satisfaction of Member States is a key performance 7. indicator in conference management and conference services; 8. Requests the Secretary-General to continue to ensure that measures taken by the Department for General Assembly and Conference Management to seek the evaluation by Member States of the quality of the conference services provided to them, as a key performance indicator of the Department, provide equal opportunities to Member States to present their evaluations in the six official languages of the United Nations and are in full compliance with relevant resolutions of the General Assembly, and requests the Secretary-General to report to the General Assembly, through the Committee on Conferences, on progress made in this regard; Also requests the Secretary-General to continue to explore best practices and 9. techniques in client satisfaction evaluations and to report on a regular basis to the General Assembly on the results achieved; 5

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