Pattern of conferences A/RES/67/237 upon the request of any representative, any other document shall be made available in any or all of the official languages; 8. Stresses the need to ensure the highest possible quality of contractual translation, and requests the Secretary-General to report on measures to be taken in this regard; Reiterates its request that the Secretary-General provide, at all duty 9. stations, adequate staff at the appropriate level, with a view to ensuring appropriate quality control for external translation, with due consideration of the principle of equal grade for equal work; 10. Requests the Secretary-General to report to the General Assembly at its sixty-eighth session on the experience, lessons learned and best practices of the main duty stations in performing quality control of contractual translations, including on requirements relating to the number and appropriate level of staff needed to carry out this function; 11. Encourages the Secretary-General to establish globally standardized performance indicators and costing models aimed at a more cost-effective strategy for the in-house processing of documents, and requests the Secretary-General to submit such information to the General Assembly at its sixty-eighth session; 12. Notes with appreciation the measures taken by the Secretary-General, in accordance with its resolutions, to address, among other things, the issue of the replacement of retiring staff in the language services, and requests the SecretaryGeneral to maintain and intensify those efforts, including the strengthening of cooperation with institutions that train language specialists, in order to meet the needs in the six official languages of the United Nations; 13. Notes the need for energetic measures to avoid a disruptive shortage of applicants and a high turnover rate in the language career fields, and requests the Secretary-General to use the appropriate means to improve the internship programme, including through partnerships with organizations that promote the official languages of the United Nations; 14. Also notes, in this regard, that recent efforts have led to the signing of memorandums of understanding and collaboration agreements with two universities in Africa and that a memorandum of understanding has been signed with a Latin American institution; 15. Requests the Secretary-General to make further concerted efforts to promote outreach programmes, such as traineeships and internships, and to introduce innovative methods to increase awareness of the programmes, including through partnerships with Member States, relevant international organizations and language institutions in all regions, in particular to close the wide gap in Africa and Latin America, and to report to the General Assembly thereon at its sixty-eighth session; 16. Requests the Department for General Assembly and Conference Management, in cooperation with the Office of Human Resources Management, to continue to increase its efforts to raise awareness among all Member States about opportunities for employment and internships in the language services at the four main duty stations; 17. Notes with appreciation the positive experience with traineeships at Headquarters and at the United Nations Office at Vienna in training young professionals in and attracting them to the translation and interpretation services of 11/12

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