CRPD/C/GC/8
is by a set of stairs, candidates who use wheelchairs are put in an unequal position because
they are unable to enter the building.14 Implied in the prohibition of indirect discrimination
is an ongoing obligation to ensure accessibility through universal design in all situations.
19.
Denial of reasonable accommodation occurs when necessary and appropriate
individualized modifications, adjustments and support (that do not impose a disproportionate
or undue burden) are not implemented. Reasonable accommodation means those
modifications, adjustments and support that are needed to ensure the equal enjoyment or
exercise of a human right or fundamental freedom.15 For example, a public sector employee
with a vision impairment who is not provided with the appropriate equipment to perform
allocated tasks, such as a computer programme that magnifies text on a computer screen, has
been denied reasonable accommodation. Other examples of reasonable accommodation
include making information accessible to the individual with disabilities, modifying
equipment, enabling work from home, ensuring that an interpreter is provided in meetings,
reorganizing activities, rescheduling work or providing support personnel.16 To fall within
the concept of reasonable accommodation, the changes need to be negotiated with the
individual. The duty to provide reasonable accommodation is applicable from the moment
that a request for such accommodation is received or the need becomes apparent. 17 The
Committee emphasizes that the duty to provide reasonable accommodation is different from
the duty to ensure accessibility, which flows from the prohibition of indirect discrimination
and is set out in articles 4 and 9 of the Convention. While both duties are aimed at
guaranteeing accessibility, the duty to ensure accessibility through universal design or
assistive technologies involves building accessibility into systems and processes without
regard to the needs of a particular person with disabilities, for example, to have access to a
building on an equal basis with others.18 The duty to provide reasonable accommodation, on
the other hand, applies from the moment that a person with disabilities seeks to exercise their
rights or requires access in non-accessible situations or environments.19
20.
Harassment is a form of discrimination when unwanted conduct related to disability
or other prohibited grounds takes place with the purpose or effect of violating the dignity of
a person and of creating an intimidating, hostile, degrading, humiliating or offensive
environment.20 Under the ILO Violence and Harassment Convention, 2019 (No. 190), the
term “violence and harassment” in the world of work refers to a range of unacceptable
behaviours and practices, or threats thereof, whether a single occurrence or repeated, that aim
at, result in, or are likely to result in physical, psychological, sexual or economic harm, and
includes gender-based violence and harassment.
21.
Discrimination by association may occur when family members or a person otherwise
associated with a person with disabilities is subjected to discrimination at work because of
that relationship, which has a direct or indirect impact on the life of the person with
disabilities.21
22.
Persons with disabilities are often disproportionately affected by multiple and
intersectional discrimination. The diversity of persons with disabilities means that they face
diverse barriers to realizing the right to work and follow different pathways into employment
throughout their working lives. Multiple discrimination occurs when a person experiences
discrimination on two or more grounds, leading to discrimination that is compounded or
aggravated, and intersectional discrimination occurs when several grounds interact with each
other at the same time in such a way as to be inseparable. 22 The concepts of multiple and
intersectional discrimination reflect the fact that individuals do not experience discrimination
as members of a homogeneous group but, rather, as individuals with multidimensional layers
14
15
16
17
18
19
20
21
22
Ibid., para. 18 (b).
Ibid., para. 18 (c).
Ibid., para. 23.
Ibid., para. 24 (b).
Ibid., para. 24 (a).
Ibid., para. 24 (b).
Ibid., para. 18 (d).
See, for example, Bellini et al. v. Italy (CRPD/C/27/D/51/2018).
Committee on the Rights of Persons with Disabilities, general comment No. 3 (2016), para. 4 (c).
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