A/HRC/RES/29/14
(c)
Exercising due diligence to prevent, investigate and penalize all forms of
violence against women and girls and to ensure accountability for acts of domestic
violence, including by providing safe and appropriate complaint channels;
(d)
Creating, developing and implementing a set of policies, and supporting the
establishment of rehabilitative services, in order to encourage and bring changes in the
attitudes and behaviour of perpetrators of violence against women and girls, and to reduce
the likelihood of reoffending, including in cases of domestic violence, rape and harassment,
as well as monitoring and assessing their impact and effect;
(e)
Establishing comprehensive, coordinated, interdisciplinary, accessible and
sustained multisectoral services, programmes and responses at all levels to provide
immediate protection and support through which shelter and legal, health and psychological
counselling and other services are available to all women facing or subjected to violence,
and promoting collaboration and coordination among agencies;
(f)
Providing training to relevant public officials in law enforcement, the
administration of justice, and education and health sectors to be aware of, and responsive,
sensitive and diligent with regard to the nature, incidence, underlying causes and short- and
long-term impact of domestic violence;
10.
Urges States to take effective action to protect victims of domestic violence,
including by:
(a)
Providing relevant, comprehensive, victim-centered legal protections to
support and assist victims of domestic violence within the framework of their national legal
systems, including, as appropriate, legislative or other measures throughout the criminal
and civil justice system, such as specialized courts, protection orders, the use of threat
assessments and risk analysis tools, and provisions to address their special needs as
witnesses, at all stages of investigations and judicial proceedings;
(b)
Establishing comprehensive, coordinated, interdisciplinary, accessible and
sustained multisectoral services, programmes and responses at all levels for all victims and
survivors of all forms of violence against women and girls, including domestic violence,
that are adequately resourced and include effective and coordinated action by, as
appropriate, police and the justice sector, legal aid services, health-care services, including
for sexual and reproductive health, and medical and psychological assistance and
counselling services, as well as State and independent women’s shelters and counselling
centres, 24-hour hotlines, social aid services, one-stop crisis centres, child aid services,
skills training and public housing services that would provide easy to reach and safe
assistance for women and children, including women and girls with disabilities, as well as
assistance, protection and support through access to long-term accommodation;
(c)
Fulfilling their obligations at all levels to promote and protect all human
rights and fundamental freedoms, including those of women and girls, and exercising due
diligence to prevent, investigate, prosecute and hold to account perpetrators, and to
eliminate impunity and provide for access to appropriate remedies for victims and
survivors, and should ensure the protection and empowerment of women and girls,
including through adequate enforcement by police and the judiciary of civil remedies,
orders of protection and criminal sanctions;
(d)
Establishing and/or strengthening police and health workers’ response
protocols and procedures to ensure that all appropriate actions are taken to protect victims
of domestic violence and to prevent further acts of domestic violence;
11.
Also urges States to ensure the promotion and protection of the human rights
of all women and their sexual and reproductive health and reproductive rights, in
accordance with the Programme of Action of the International Conference on Population
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