A/RES/68/251
Pattern of conferences
III
Integrated global management
37. Notes with appreciation the efforts of the Secretary-General in the
context of the integrated global management initiative to establish and implement in
the four main duty stations common performance indicators and single information
technology systems (such as gData, gMeets, gDoc and gText), and requests the
Secretary-General to report thereon to the General Assembly at its sixty-ninth
session;
38. Reiterates with concern its request that the Secretary-General complete
the internal reviews concerning accountability mechanisms and the clear delineation
of responsibility between the Under-Secretary-General for General Assembly and
Conference Management and the Directors General of the United Nations Offices at
Geneva, Nairobi and Vienna for conference management policies, operations and
resource utilization, requests the Secretary-General to report thereon to the General
Assembly at its sixty-ninth session, and in this regard recalls section III,
paragraph 15, of its resolution 66/233 and section III, paragraph 2, of its resolution
67/237;
39. Notes the initiatives undertaken in the context of integrated global
management aimed at streamlining procedures, achieving economies of scale and
improving the quality of conference services, and in this regard stresses the
importance of ensuring the equal treatment of conference-servicing staff, as well as
the principle of equal grade for equal work at the four main duty stations;
40. Also notes that the effects of workload-sharing in the context of global
document management remain minimal, and requests the Secretary-General to
continue to seek ways to promote workload-sharing among the four main duty
stations and to report thereon to the General Assembly at its sixty-ninth session;
41. Emphasizes that the major goals of the Department are to provide highquality documents in a timely manner in all official languages, in accordance with
established regulations, as well as high-quality conference services to Member
States at all duty stations, and to achieve those aims as efficiently and costeffectively as possible, in accordance with the relevant resolutions of the General
Assembly;
42. Notes that the pool of language professionals at duty stations is uneven in
terms of language combinations, and requests the Secretary-General to develop
recruitment, subcontracting and outreach policies that take full account of these
imbalances and to report thereon to the General Assembly at its sixty-ninth session;
43. Requests the Secretary-General to ensure that all language services are
given equal treatment and are provided with equally favourable working conditions
and resources, with a view to achieving the maximum quality of services, with full
respect for the specificities of the six official languages and taking into account their
respective workloads;
44. Reiterates the need for the Secretary-General to ensure the compatibility
of technologies used in all duty stations and to ensure that they are user-friendly in
all official languages;
45. Also reiterates that the satisfaction of Member States is a key
performance indicator in conference management and conference services;
6/12
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