A/78/310
28. The potential opacity of artificial intelligence can be mitigated by requiring
compliance with minimum transparency standards. Accordingly, the Commission ha s
identified the following requirements:
Ensuring clear information to be provided as to the [artificial intelligence]
system’s capabilities and limitations, in particular the purpose for which the
systems are intended, the conditions under which they ca n be expected to
function as intended and the expected level of accuracy in achieving the
specified purpose [...] Separately, citizens should be clearly informed when they
are interacting with an [artificial intelligence] system and not a human being
[...]. It is furthermore important that the information provided is objective,
concise and easily understandable. 24
29.
In its recommendation, UNESCO stated that:
Specific to the [artificial intelligence] system, transparency can enable people
to understand how each stage of an [artificial intelligence] system is put in place,
appropriate to the context and sensitivity of the [artificial intelligence] system.
It may also include insight into factors that affect a specific prediction or
decision, and whether or not appropriate assurances (such as safety or fairness
measures) are in place. 25
30. The High-Level Expert Group on Artificial Intelligence has noted that certain
requirements, including transparency, must be met in order to achieve trustworthy
artificial intelligence. As regards transparency, it is necessary to:
Communicate, in a clear and proactive manner, information to stakeholders
about the [artificial intelligence] system’s capabilities and limitations, enabling
realistic expectation setting, and about the manner in which the requirements
are implemented[; and] be transparent about the fact that they are dealing with
an [artificial intelligence] system. 26
UNESCO has also recommended that “[artificial intelligence] actors should inform
users when a product or service is provided directly or with the assistance of [artificial
intelligence] systems in a proper and timely manner.” 27
31.
According to the UNESCO recommendation:
Explainability is closely related to transparency, as outcomes and sub -processes
leading to outcomes should aim to be understandable and traceable, appropriate
to the context. [Artificial intelligence] actors should commit to ensuring that the
algorithms developed are explainable. In the case of [artificial intelligence]
applications that impact the end user in a way that is not temporary, easily
reversible or otherwise low risk, it should be ensured that the meaningful
explanation is provided with any decision that resulted in the action taken in
order for the outcome to be considered transparent. 28
32. The High-Level Expert Group on Artificial Intelligence has explained that
transparency “is closely linked with the principle of explicability and encompasses
transparency of elements relevant to an [artificial intelligence] sy stem: the data, the
system and the business models.” 29 It has also highlighted the relevance of
traceability, explainability and communication in the following terms:
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25
26
27
28
29
10/20
Ibid., pp. 23–24.
See https://unesdoc.unesco.org/ark:/48223/pf0000381137 , p. 22.
See https://digital-strategy.ec.europa.eu/en/library/ethics-guidelines-trustworthy-ai, pp. 2 and 3.
See https://unesdoc.unesco.org/ark:/48223/pf0000381137 , p. 22.
Ibid., p. 22.
See https://digital-strategy.ec.europa.eu/en/library/ethics-guidelines-trustworthy-ai, p. 18.
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