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◦ Creating incentives for police officers and other officials to take
postings in rural and remote areas, and attracting well-trained legal
professionals to those areas
◦ Taking steps to improve the physical accessibility of courthouses and
police stations in order to ensure that persons with disabilities and
others experiencing mobility issues are able to access them
Inadequate capacity
• Allocate sufficient financial and human resources to ensure the efficient
and effective functioning of all organs of the judicial system, including
police stations, prosecution corps and courts
• Provide training and education programmes for judicial officers, judges,
lawyers, prosecutors and the police focusing on the rights and particular
needs of the poor
• Ensure that adequate accountability mechanisms are in place to
investigate and remedy any abuse or discrimination by law enforcement or
judicial officers against persons living in poverty
• Create integrated and specialized services to address women’s access to
justice and ensure more efficient handling of gender-related crimes,
including, for example, domestic violence courts and one-stop shops for
sexual violence survivors; such services must be accessible and affordable
for women living in poverty
Stigma
• Sensitize all justice service providers to the rights, needs and constraints
of persons living in poverty, particularly the most vulnerable groups, by
addressing negative stereotypes of the poor, including through
performance evaluation, education and sensitizing the media
Excessive detention
• Review and reform detention and incarceration systems to ensure that they
do not have a disproportionately harsh impact on those living in poverty
• Ensure that lack of financial resources does not negatively affect a
person’s chances of accessing justice in a fair and equal way during
pretrial detention, for example regarding bail procedures, conditions of
detention or accessing legal assistance
Fees and costs
• Put measures in place to ensure that legal, administrative and procedural
fees relating to access to justice are waived for those who cannot afford
them, including in small claims cases
• Ensure maximum use of available resources to provide progressively
prompt and effective procedures to allow persons living in poverty to seek
financial assistance to cover travel, accommodation and other costs
associated with engaging with the justice system
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