A/HRC/RES/56/7 and ensuring that grounds for refusing the disclosure of information held by public bodies are narrowly defined; (ii) Enacting the necessary procedures to allow equal participation in access to information and to facilitate access to and use of information; (iii) Facilitating and promoting access to and use of communications and digital technologies; (m) To ensure that measures for the respect of the rights or reputations of others and the protection of national security, including counter terrorism, public order and public health are in full compliance with international human rights obligations, including the principles of lawfulness, legitimacy, necessity and proportionality, and also stress the need to protect human rights, including the right to freedom of opinion and expression and the right to privacy in accordance with obligations under international law, and safeguarding personal data; (n) To refrain from imposing new restrictions, and to lift existing ones, on the free flow of information and ideas that are inconsistent with article 19 of the International Covenant on Civil and Political Rights, including through practices such as the use of Internet shutdowns and online censorship to intentionally prevent or disrupt access to or the dissemination of information online, the banning or closing of publications or other media and the abuse of administrative measures, criminalization and censorship, and the restriction on access to or use of information and communications technology, inter alia radio, television and the Internet; (o) To adopt and implement measures, such as laws and policies, that discourage strategic lawsuits against public participation against journalists, media outlets and human rights defenders, among others, and provide support for victims; (p) To adopt, implement and, where necessary, reform laws, regulations, policies and other measures concerning personal data and privacy protection online in order to prevent, mitigate and remedy the arbitrary or unlawful collection, retention, processing, use or disclosure of personal data on the Internet that could violate human rights and deter individuals from the full exercise of their rights to freedom of opinion and expression; 9. Encourages all business enterprises, including technological intermediaries and social media platforms, to meet their responsibility to respect all human rights as stated in the Guiding Principles on Business and Human Rights and in other applicable standards, including by actively contributing to initiatives aimed at fostering respect for freedom of opinion and expression, including through avenues for remedy and legal protection for users, and by ensuring the greatest possible transparency in their policies, standards and actions that have an impact on the freedom of opinion and expression, privacy and data protection; 10. Encourages business enterprises, including communications service providers, to work towards enabling solutions to secure and protect the confidentiality of digital communications and transactions, including measures for encryption, pseudonymization and anonymity, and to ensure the implementation of human rights-compliant safeguards, and calls upon States not to interfere with the use of such technical solutions, with any restrictions thereon complying with States’ obligations under international human rights law, and to enact policies that protect the privacy of individuals’ digital communications; 11. Reaffirms that article 20 of the International Covenant on Civil and Political Rights provides that any advocacy of national, racial or religious hatred that constitutes incitement to discrimination, hostility or violence shall be prohibited by law; 12. Stresses the importance of combating, in accordance with States’ obligations under international human rights law, all acts of incitement to discrimination, hatred, hostility or violence, including by promoting tolerance, education and dialogue; 13. Recognizes that the open public debate of ideas, as well as interfaith and intercultural dialogue at the local, national, and international levels, can be among the best protections against racism, racial discrimination, xenophobia and related intolerance, and can play a positive role in strengthening democracy and combating national, racial or religious hatred; 7