The role of digital access providers 2017, para. 54
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Due diligence processes should critically examine at least applicable local and international laws and standards, including potential conflicts between local laws and human rights; freedom of expression and privacy risks embedded in the company’s products and services; strategies to mitigate and prevent these risks; limits on the effectiveness of these strategies given the company’s legal, regulatory or operating environment; and the potential to promote human rights throughout the company’s operations.
Legal status
Non-negotiated soft law
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Special Rapporteur on the promotion and protection of the right to freedom of opinion and expression