Participation in the realization of the human rights to water and sanitation 2014, para. 85
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For social accountability mechanisms to work, people must be able to access the relevant information, whether from Government or service providers. The linkage with formal accountability mechanisms such as regulators, ombudspersons and judicial review strengthens social accountability. For instance, the national human rights commissions in Colombia, Ecuador and Peru play an active role in monitoring the relevant government bodies and service providers to ensure that water and sanitation services are delivered in a non-discriminatory manner. This role could be made more participatory by linking it up with social accountability initiatives.
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Non-negotiated soft law
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Special Rapporteur on the human rights to safe drinking water and sanitation