Different levels and types of services and the human rights to water and sanitation 2015, para. 87
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The strength of the human rights framework lies in combining the priority on achieving an essential level of service for all with the concept of progressively improving services together with the framework of substantive equality. Assessing who is unserved or underserved through the lens of non-discrimination and equality demands policymakers to address the structural causes for which many people have been disadvantaged through comprehensive measures.
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Non-negotiated soft law
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Special Rapporteur on the human rights to safe drinking water and sanitation