The role of digital access providers 2017, para. 68
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Companies have an interest in operating in a legal environment that is human rights compliant, consistent due process and rule of law norms. Companies should explore all legal options for challenging requests that are excessively intrusive — such as requests for shutdowns of entire services or platforms, website takedowns that are clearly targeted at criticism or dissent or customer data requests that cover broadly unspecified users.
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Non-negotiated soft law
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Special Rapporteur on the promotion and protection of the right to freedom of opinion and expression