Preventing and addressing violence and atrocities against minorities 2014, para. 60
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A key element in preventing hate-motivated violent crime is to know about existing tensions and better understand what lies behind them. Understanding what inspires hatred, hate speech and its evolution into hate crime is a major challenge but is essential to effectively reducing the threat of violence from society. This requires constant engagement with minority and majority communities, leaders and associations to identify concerns and respond rapidly to situations of emerging tension. In some cases, tensions may be at such a level that relatively small incidents can spark wider violence.