Social protection and old age poverty 2010, para. 77
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Guaranteeing transparency and access to information requires careful consideration with respect to the core components of the non-contributory pensions system, such as: (a) targeting mechanisms; (b) eligibility criteria; (c) benefit levels; (d) existence of complaints and redress mechanisms. Individuals and organizations should have the right to seek, receive and impart information in a clear and transparent manner.
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Non-negotiated soft law
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Special Rapporteur on extreme poverty and human rights