Service regulation and human rights to water and sanitation 2017, para. 19
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Access to information is crucial to the work of regulatory actors, who have an obligation to collect, analyse and disseminate accurate and disaggregated information on the implementation of the rights to water and sanitation by the service providers that they regulate. Access to information is essential for enabling meaningful participation. In this context, it is important to highlight that regulatory actors’ obligation to ensure meaningful public participation in key regulatory decisions, including tariff-setting, is not in any way incompatible with their required independence.
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Non-negotiated soft law
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Special Rapporteur on the human rights to safe drinking water and sanitation