A/HRC/36/45 Report of the Special Rapporteur on the human rights to safe drinking water and sanitation Contents Page I. Introduction ................................................................................................................................... 3 II. Human rights obligations and responsibilities .............................................................................. 4 A. Obligations of States ............................................................................................................. 4 B. Obligations of regulatory actors............................................................................................ 5 C. Responsibilities of service providers .................................................................................... 6 Regulation in water and sanitation services .................................................................................. 7 A. Role of regulation ................................................................................................................. 7 B. Types of regulatory frameworks ........................................................................................... 8 1. Self-regulation .............................................................................................................. 9 2. Regulation by contract.................................................................................................. 9 3. Regulation by a separate regulatory body .................................................................... 10 Core functions of regulatory actors ............................................................................................... 11 A. Setting standards ................................................................................................................... 11 1. Availability ................................................................................................................... 11 2. Accessibility ................................................................................................................. 12 3. Quality and safety......................................................................................................... 12 4. Affordability ................................................................................................................. 13 5. Acceptability, privacy and dignity ............................................................................... 13 6. Participation and access to information ........................................................................ 14 7. Equality and non-discrimination .................................................................................. 14 8. Sustainability ................................................................................................................ 14 9. Accountability .............................................................................................................. 15 Monitoring implementation .................................................................................................. 15 1. Formal service providers .............................................................................................. 15 2. Informal service providers ............................................................................................ 16 3. Regulatory bodies ......................................................................................................... 18 Ensuring accountability ........................................................................................................ 18 Conclusions and recommendations ............................................................................................... 19 III. IV. B. C. V. 2

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