Service regulation and human rights to water and sanitation 2017, para. 10
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Violations of the obligation to protect may occur when States fail to effectively regulate and control service providers in relation to safety, quantity or disconnections; fail to regulate pricing to ensure that services are affordable for everyone; fail to prevent discrimination by non-State actors; do not ensure that service providers extend services to marginalized households or communities; or fail to ensure that monitoring and complaints procedures are in place (see A/HRC/27/55, para. 27).
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Non-negotiated soft law
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Special Rapporteur on the human rights to safe drinking water and sanitation