A/RES/54/211 Page 3 (a) Encouraging the private sector, in collaboration with the United Nations system and non-governmental organizations, to donate voluntarily to designated centres in developing countries literary materials, information and communication technology equipment and training, in order to facilitate improved access, as well as to make funds available for these purposes; (b) Taking advantage of the rapid turnaround in both the educational institutions and corporations in developed countries of literary material and information and communication technology equipment, through coordinated efforts involving the United Nations system, non-governmental organizations and recipients or interested developing countries; (c) Promoting transparent, efficient regulatory regimes and other policies that encourage investment; (d) Supporting targeted investments in infrastructure that would establish the physical foundation for the operation of Internet services and pave the way for commercial and development applications; (e) Developing training in information technologies for users such as non-governmental organizations, universities and business service organizations, as well as key governmental agencies; 10. Calls upon developing countries, with the support of the international community, to establish information, communication and electronic community centres, where appropriate and in cooperation with the private sector, in order to provide connectivity and access to information and knowledge; 11. Calls upon the developed countries and the United Nations system to increase support to programmes and activities of developing countries for human resources development and capacity-building, in particular those geared towards harnessing information and communication technologies; 12. Requests the Secretary-General to include in his report to the General Assembly at its fifty-sixth session an assessment of the efficiency and effectiveness of the contribution made by the United Nations system to advancing human resources development in developing countries through its operational activities, and to make recommendations to enhance further its impact; 13. Decides to include in the provisional agenda of its fifty-sixth session, under the item entitled Sustainable development and international economic cooperation , the sub-item entitled Human resources development . 87th plenary meeting 22 December 1999